UNDP works in about 170 countries and territories, helping to eradicate poverty, reduce inequalities and exclusion, and build resilience so countries can sustain progress. As the UN’s development agency, UNDP plays a critical role in helping countries achieve the Sustainable Development Goals.
Achim Steiner became UNDP Administrator on 19 June 2017. The United Nations General Assembly confirmed his nomination on 19 April 2017, following his nomination by Secretary-General António Guterres.
The Executive Board provides inter-governmental support to and supervision of UNDP activities, ensuring that the organization remains responsive to the evolving needs of programme countries.
Partnership is at the heart of everything UNDP does. We offer a nearly universal presence. Our substantial expertise—both intellectual acumen and practical experience—cuts across diverse development issues and settings.
In order to achieve its mandate, UNDP relies entirely on voluntary contributions from UN Member States, multilateral organizations, private sector and other sources, in the form of unrestricted regular resources (core), and contributions earmarked for a specific theme, programme or project.
Accountability is the obligation to demonstrate that work has been conducted in accordance with agreed rules and standards and report fairly and accurately on performance results vis-à-vis mandated roles and/or plans.
The Sustainable Development Goals (SDGs), otherwise known as the Global Goals, are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity.
Human development is about expanding the richness of human life, rather than simply the richness of the economy in which human beings live. It is an approach that is focused on people and their opportunities and choices.
To meet the objectives of the Strategic Plan in line with the 2030 Agenda, UNDP is implementing six cross-cutting approaches to development, known as Signature Solutions. A strong, integrated way of putting our best work, or 'distinctive' skill set, to achieve the Sustainable Development Goals.
Next Generation UNDP builds on our existing assets—worldwide presence, thought leadership, and over 50 years of experience—to help countries and communities respond to a fast-changing development landscape.
The 2030 Agenda is a plan of action for people, planet and prosperity. It also seeks to strengthen universal peace in larger freedom. It recognizes that eradicating poverty in all its forms and dimensions, including extreme poverty, is the greatest global challenge and an indispensable requirement for sustainable development.
#NextGenUNDP is designed to achieve integrated results at speed and at scale during both quiet and turbulent times.
UNDP publications showcase the organization’s thought leadership and expertise and play a key role in fulfilling our mandate to support the realisation of the SDGs and encourage global development.
Our News centre is a one-stop shop for multimedia press coverage and in-depth information on development-related issues. We provide news announcements, press releases and statements by UNDP leadership.
UNDP's sustainable development blog is written by experts working in over 170 countries and territories.
Our stories are visual and current snapshots of our work from around the world, showing how countries and communities are tackling development issues and moving the SDGs from paper to practice.
UNDP’s photo library is available at photos.undp.org, which features a great selection of UNDP images from projects around the world. Through the digital asset portal, you can find more than 5,000 images from every region, searchable by thematic areas, regions, countries, and key words.
UNDP works in more than 170 countries and territories, helping to achieve the eradication of poverty and the reduction of inequalities and exclusion. We help countries develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain development results.
As a public organization entrusted with donor funds and committed to supporting developing economies, UNDP works to improve access to quality assured supplies in a cost effective and reliable way.
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In June 2014 UNDP adopted mandatory Social and Environmental Standards (SES) for all of UNDP’s projects and programmes effective 1 January 2015. The objectives of the Standards are to:
The Standards will be underpinned by an Accountability Mechanism with two key components:
A Compliance Review to respond to claims that UNDP is not in compliance with applicable environmental and social policies
2. A Stakeholder Response Mechanism (SRM)
A Stakeholder Response Mechanism (SRM) that ensures individuals, peoples, and communities affected by projects have access to appropriate grievance resolution procedures for hearing and addressing project-related complaints and disputes.
The Social and Environmental Compliance Unit (SECU) investigates alleged non-compliance with UNDP’s Social and Environmental Standards and Screening Procedures from project-affected stakeholders and recommends measures to address findings of non-compliance.
The Stakeholder Response Mechanism helps project-affected stakeholders, UNDP’s partners (governments, NGOs, businesses) and others jointly address grievances or disputes related to the social and/or environmental impacts of UNDP-supported projects.
Affected people have a choice: They can ask SECU to pursue a compliance review examining UNDP’s compliance with UNDP social and environmental commitments, they can attempt to resolve complaints and disputes through the Stakeholder Response Mechanism or they can ask both for compliance review and for an effort to resolve their concerns.
Get involved - Share your feedback and receive updates on UNDP's Social and Environmental Compliance Unit and Stakeholder Response Mechanism
Social and Environmental Compliance Unit:
secuhotline@undp.org
Stakeholder Response Mechanism:
stakeholder.response@undp.org
SECU Case Registry
Click to explore SECU's Case Registry, which includes information and relevant documents related to SECU's current and prior compliance review cases.
SRM Case Registry
Click to explore the SRM's Case Registry, which includes information and relevant documents related to SRM's current and prior problem solving cases.
Girl carrying water in Mozambique
Photo:
UNDP
You may submit requests via telephone, post, email, or social media applications. For more information on these options, please see below.
Call (costs are incurred by caller) using 001 (917) 207 4285. Skype is an affordable way to place such a call.
Submitting a Request by Post (in any language)
You may also mail any request or communication to:
Attn: SECU/SRM, OAI, UNDP
1 U.N. Plaza, 4th Floor
New York, NY USA 10017
Submitting a Request by Email (in any language)
Alternatively, you may submit a SECU and SRM request or communication to: project.concerns@undp.org
If you choose to email or mail your complaint, please note that there are no strict format or language requirements. It is helpful if the complaint includes the following information:
For assistance in submitting a request via email or mail, please download this guidance form.
Please message us on WhatsApp, Viber and Signal using 001 (917) 207 4285, or through our WeChat account @SECUSRM
