Jayesh Sharma / UNDP India
Bringing Care Closer: Supporting the Well-Being of Safai Mitras
April 27, 2026
Every day, informal waste workers step into environments filled with risk. Sharp materials, heavy loads, and exposure to harmful substances are part of the job. Alongside these are less visible challenges such as stress, uncertainty, and social exclusion.
They play a vital role in collecting, sorting, and recycling waste from streets, unregulated landfills, and homes, yet often work without protective equipment, secure working conditions, or access to essential services. Unlike formal workers, who benefit from regulated systems and social protection, Safai Mitras continue to work outside these safeguards.
Aligned with this year’s theme, “Let’s ensure a healthy psychosocial working environment,” the focus must go beyond physical safety to include mental well-being, dignity, and inclusion. Initiatives such as the NAMASTE Scheme by the Ministry of Social Justice and Empowerment and Project Utthaan by UNDP India, supported by The Coca-Cola Foundation and other partners, are improving access to healthcare, safety equipment, and social protection. These efforts are helping create safer and more supportive working environments.
Across Delhi NCR and Pune, more than 30 health camps have brought these services closer to communities, reaching over 2,900 Safai Mitras through partnerships with FINISH Society and the Centre for Education, Governance and Policy Foundation.
1.Conversations that matter, care that builds trust and dignity
At a government hospital in Indirapuram, Ghaziabad, Sonam sits across from a doctor. What begins as a consultation becomes a moment of reassurance. She is heard, understood and cared for, uplifting both physical and mental well-being.
“I came here with concerns, but I am leaving with a smile, knowing that my health is being taken seriously.” - Sonam, Safai Mitra, associated with FINISH Society, Ghaziabad
2.Access creates empowerment, a simple check-up, a confident smile
Outside a hospital OPD in Indirapuram, Ghaziabad, Vinita holds her prescription close. It is a small piece of paper, yet it carries confidence, clarity and a sense of control over her health.
“With the right documents and support, I feel hopeful about my health and future.” - Vinita, Safai Mitra, associated with FINISH Society, Ghaziabad
3.Healthcare reaches the doorstep
In Pune, Maharashtra, healthcare arrives where it is needed most. A mobile medical unit under the Utthaan initiative brings services directly into the community, making care accessible without disrupting daily work. For Sandeep, this changes everything.
“I do not have to miss work to look after my health. When healthcare comes to our doorstep, it saves time and helps me take better care of my health while continuing my work.” - Sandeep Kadam, Safai Mitra, associated with CEGP, Pune, Maharashtra
4.When care comes closer, safety comes into focus
In another part of Pune, Laxmi steps forward for a health check-up within her community. This offers not just care for today, but a vision of a safer and more dignified future. They build confidence, safety and a sense of being supported.
“This check-up helps me work with more confidence. Looking after our health helps us do our work better.” - Laxmi Gaikwad, Safai Mitra, associated with CEGP, Pune, Maharashtra
Behind each image is a shared reality. Safai Mitras face not only physical risks, but also stigma, discrimination, and emotional strain. Recognizing their contribution means seeing the full picture and responding with care, respect, and action.
Occupational safety and health must extend beyond protection from injury. It must also include mental well-being and social inclusion, especially for workers in high-risk and marginalized conditions.
When Safai Mitras have access to healthcare, safer working conditions, and social protection, the impact goes beyond health. It strengthens confidence, restores dignity, and fosters a stronger sense of belonging.
Investing in their well-being is not only about protection. It is about equity, empowerment, and ensuring they are seen, supported, and included.