The Viet Nam Provincial Governance and Public Administration Performance Index: Dimension 5: Public Administrative Procedures
The Viet Nam Provincial Governance and Public Administration Performance Index: Dimension 5: Public Administrative Procedures
April 13, 2016
This dimension looks at the quality of public administrative services in areas important to citizens. This includes public certification services as well as application procedures for construction permits, land use rights certificates and personal documents. In particular, the dimension looks at how professional and responsive the administrative services provided are.