Western Balkans stakeholders unite to address technology-facilitated gender-based violence

June 30, 2025
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In a demonstration of regional cooperation and knowledge exchange, an online validation workshop was held on 25 June 2025 to address the growing challenge of Technology-Facilitated Gender-Based Violence (TF GBV) in the Western Balkans. The event was jointly organized by UNDP in Bosnia and Herzegovina and the UNDP Seoul Policy Centre (USPC) under the “SDG Partnerships on Combatting SGBV in the Digital Sphere” initiative. This project was made possible through the financial and technical contribution of the Ministry of Foreign Affairs of the Republic of Korea and the Korean National Police Agency.

The workshop brought together legal experts, law enforcement, civil society, and digital rights advocates from across the region to discuss the findings of a regional assessment of legal, institutional, and technological frameworks addressing TF GBV.

The Western Balkans region faces complex challenges in addressing TF GBV, an emerging issue at the intersection of digital technologies and gender inequality. TF GBV encompasses a range of harmful behaviours perpetrated through digital means, including online harassment, non-consensual sharing of intimate images, stalking, and other forms of abuse targeting individuals based on their gender. These actions not only violate fundamental human rights but also undermine the safety and well-being of individuals and communities.

Efforts to combat TF GBV in the Western Balkans are complicated by varying levels of development in legal, policy, institutional, and technological frameworks among countries in the region. While some advancements have been made, there remain significant gaps in addressing the challenges posed by TF GBV, including inconsistencies in legislative measures, limited institutional capacities, insufficient inter-agency coordination, and the need for more robust technological tools to prevent and respond to such crimes. 

The purpose of this event is to present key findings of the assessment of the legal, policy, institutional, and technological frameworks and capabilities related to TF GBV across the Western Balkans. By identifying key strengths and gaps, the assessment will support the development of actionable recommendations aimed at strengthening both regional and national responses to technology-facilitated gender-based violence (TF GBV).

 

Through this effort, the initiative seeks to strengthen regional collaboration, improve the legal and institutional environment, and promote the integration of innovative technological solutions to address the growing threat of TF GBV in the digital age. It also aims to foster South-South and Triangular Cooperation (SSTC) by facilitating knowledge exchange, best practices, and technical expertise across the Western Balkans.

Expected results:

  1. Deliver a comprehensive assessment of the legal, policy, institutional, and technological frameworks addressing Technology-Facilitated Gender-Based Violence (TF GBV) in the Western Balkans, highlighting key strengths and gaps.

  2. The findings will inform actionable recommendations to enhance institutional capacities, improve coordination among stakeholders, and align national approaches with international standards.

  3. Discuss a roadmap for systemic improvements and collaborative initiatives to combat TF GBV effectively across the region.

Summary from the Event

The online validation workshop held on 25 June 2025, offered a comprehensive analysis of Technology-Facilitated Gender-Based Violence (TF GBV) in the Western Balkans, bringing together regional experts and stakeholders for in-depth discussions on its definition, impacts, and existing challenges. Participants emphasized the absence of a universally accepted legal framework on TF GBV, highlighting how this gap complicates effective legislative and institutional responses to both victims and perpetrators. Presentations illustrated various manifestations of TF GBV, such as cyberstalking, non-consensual image sharing, online harassment, digitally amplified threats, identity theft, gender-based hate speech, deepfakes, and doxing. These acts, increasingly common and gender-targeted, severely impact victims' psychological health, personal safety, and professional lives. Experts shared alarming research data reflecting the severe and widespread nature of TFGBV and impact on victims, especially women and girls, with particular vulnerability noted for minority groups, youth, LGBTIQ+ persons, and public figures such as journalists, activists, and politicians. The workshop emphasized TFGBV's significant psychological, economic, and social consequences, which deter participation in digital spaces, reduce trust in online platforms, and impose substantial societal costs. Victims often experience anxiety, depression, social withdrawal, and reputational damage, which further silences their voices and participation in public discourse. The online environment, once seen as a space for freedom and expression, increasingly becomes a site of fear, control, and silencing—especially for those already marginalized.

Case studies from Western Balkan countries revealed current legal frameworks' inadequacies, which often fail to explicitly recognize or criminalize specific forms of digital violence. In many jurisdictions, law enforcement and judiciary remain unfamiliar with newer manifestations of TFGBV, such as deepfake generation or coordinated digital hate campaigns. Participants called attention to insufficient institutional capacities, limited specialized training for law enforcement and judicial authorities, outdated protocols for handling digital evidence, and the lack of holistic victim support services. Additionally, inconsistencies in data reporting and underreporting of incidents due to fear of retaliation or stigma were highlighted as ongoing obstacles. Victims who do seek justice often face revictimization during the reporting process, further exacerbating their trauma.

The discussion also pointed to the crucial role of technology companies and internet service providers in both the spread and potential mitigation of TFGBV. Participants urged digital platforms to enhance transparency in their content moderation processes, invest in AI-based detection of abusive content, and establish accessible and effective user-reporting systems. There was a strong call for private sector accountability, especially in cases where platforms fail to act on harmful content, allowing perpetrators to continue abuse unchecked. Platforms must not only respond to abuse but also proactively design their systems to prevent it, through safer UX design, privacy settings, and built-in support tools.

In addition to national responses, the workshop emphasized the importance of regional and international cooperation. Coordinated action is vital for addressing crimes that transcend borders and for harmonizing legal and institutional responses. Examples from countries that have established national task forces or multi-agency coalitions provided a model for other nations seeking to address TFGBV in a comprehensive manner. Bilateral and multilateral agreements, supported by regional bodies and international organizations, were highlighted as crucial for the effective prosecution of cross-border offenders and the sharing of digital forensic tools and expertise.

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To effectively tackle TFGBV, the workshop concluded with several critical recommendations:

  1. Legal Reform: Clearly define and criminalize TFGBV in national legal frameworks, explicitly addressing online-specific offenses and aligning with international standards such as the Istanbul Convention and the Budapest Convention on Cybercrime. Introduce legal safeguards to prevent misuse of digital platforms for gender-based harassment. Harmonize definitions across jurisdictions to ensure consistent application and enforcement.

  2. Capacity Building: Conduct specialized training programs for police officers, prosecutors, judges, educators, and social services to enhance recognition, investigation, prosecution, and victim support. Deliver specialized training on technology-facilitated gender-based violence (TF GBV) for police cybercrime units. Build digital literacy and forensic capacity within public institutions. Include modules on victim-centered and trauma-informed approaches, psychological first aid, and gender-based analysis.

  3. Institutional Cooperation: Strengthen coordination among law enforcement, judiciary, civil society organizations, educational institutions, and digital platform providers. Foster cross-border collaboration to track perpetrators operating beyond national jurisdictions. Establish clear referral pathways and inter-agency protocols.

  4. Victim-Centered Approaches: Develop accessible, anonymous reporting mechanisms, such as dedicated hotlines and secure online portals. Establish comprehensive survivor support systems including legal aid, psychosocial counseling, shelters, and relocation services if needed. Include survivor advocates in case management teams. Ensure that systems are multilingual, inclusive, and accessible to people with disabilities.

  5. Public Awareness and Education: Launch targeted campaigns to educate youth, families, and communities about the risks of TFGBV, prevention strategies, digital literacy, and the importance of reporting incidents. Collaborate with schools and universities to integrate TFGBV awareness into curricula. Utilize social media influencers and peer-to-peer education methods. Develop digital safety toolkits and conduct community outreach in underserved areas.

  6. Data and Research: Enhance systematic data collection and analysis disaggregated by gender, age, and type of violence. Conduct regular surveys and studies to better understand TFGBV's scope, characteristics, and impacts, thus informing policy and operational responses. Promote participatory research involving survivors and at-risk groups. Create national observatories or dashboards to monitor TFGBV trends and policy effectiveness.

  7. Platform Accountability: Advocate for stronger regulation of social media and technology companies. Require platforms to publish transparency reports, implement robust flagging and takedown procedures, and ensure effective grievance redress mechanisms. Encourage the development of ethical design features that reduce opportunities for abuse. Explore the creation of independent oversight bodies to audit platform practices and algorithms.

  8. Youth Engagement: Involve youth in co-designing prevention strategies and digital safety campaigns. Provide safe online and offline spaces for youth dialogue on digital rights, gender equality, and respectful behavior. Empower youth leaders to speak out and act against TFGBV in their communities and online spaces.

  9. Funding and Sustainability: Allocate adequate national and international funding to ensure the long-term sustainability of TFGBV prevention and response initiatives. Support grassroots organizations and feminist networks working on the frontlines of digital rights and safety. Include TFGBV in broader development and gender equality budgets.

Participants agreed that addressing TFGBV requires a unified, multi-sectoral approach, leveraging international best practices while adapting interventions to specific local contexts. They advocated for continued dialogue, regional cooperation, and increased accountability from digital platforms to foster safer online environments. The workshop served as a crucial step in building consensus and momentum among key stakeholders for stronger, coordinated action against TFGBV, with an emphasis on placing survivors' voices and experiences at the center of all responses.

Ultimately, the validation workshop reinforced the urgent need to move from awareness to action. This includes sustained political will, dedicated funding, and institutional commitment to mainstream TFGBV prevention and response into national digital transformation strategies, gender equality policies, and broader human rights agendas. Only through systemic change and empowered partnerships can societies build inclusive and safe digital environments for all. The message was clear: digital spaces must be reimagined not as extensions of offline violence, but as arenas of empowerment, equality, and human dignity.