UNDP Albania
Transforming elderly care in Albania
September 18, 2025
Two sisters-in-law, Kristina and Enkelejda, share a crowded social home in Shkozë, Tirana, with 15 family members spread across three small households.
Funded by the Joint SDG Fund
Two sisters-in-law, Kristina and Enkelejda, share a crowded social home in Shkozë, Tirana, with 15 family members spread across three small households.
Life hasn’t been easy—limited space, scarce resources, and the constant pressure of making ends meet. But in the middle of these challenges, the two women have carved out something powerful: purpose.
Two sisters-in-law, Kristina and Enkelejda, share a crowded social home in Shkozë, Tirana, with 15 family members spread across three small households.
Today, they are part of the care team at Community Center in Shkozë, where they deliver food and support to fifteen elderly neighbors and people with disabilities. What might seem like a simple act—bringing a meal, checking in on someone—has become a turning point in their own lives.
Change began with the Lifelong Empowerment and Protection in Albania (LEAP) programme. Through a partnership with ARSIS, a civil society organization and programme grantee, Kristina and Enkelejda participated in orientation training and coaching that equipped them not only with practical job skills but also with the confidence to enter the long-term care sector. To date, 30 other individuals have gained similar skills through ARSIS, and across the project, nearly 200 people have already taken part in the programme.
Kristina and Enkelejda preparing the food for the elderly neighbors and people with disabilities at the Community Center in Shkozë.
Backed by the Agency for Employment and Skills (AKPA) and coordinated with municipal social services, they joined the community works programme. For them, it’s more than a job—it’s a chance to grow, to contribute, and to break free from the cycle of vulnerability that has held so many women in similar situations back.
But their personal progress points to something much bigger—the urgent need for carers across Albania. Findings from the programme’s recent study, Aging in Albania, reveal that:
- Most care still falls on families. Nearly half of elderly people rely on their spouses, while up to 45% depend on their children. Only 13% of those who are fully dependent receive care from someone outside the family. That’s not just a statistic—it’s a reflection of a system stretched thin.
- Some have no one at all. About 13% of older people lack any caregiver, and that figure rises to 20% among those with greater dependency. Many can’t afford private care—84% cite cost as a barrier—while others have no relatives nearby.
- Women carry most of the weight. Three-quarters of men rely on their wives for care, while less than one-third of women rely on husbands. Women are twice as likely as men to end up without a caregiver.
- Where you live matters. In Tirana, financial barriers dominate; outside the city, it’s the absence of family nearby. Different locations, same urgency.
- Institutional care isn’t filling the gap. Only 10% of social care beneficiaries are elderly, and in half the country’s municipalities there are no community services for older people. Most residential centers struggle to hire workers, largely due to low pay and heavy workloads.
- Specialized care is lacking. Over 90% of residential centers cannot provide services for elderly people with dementia, despite the pressing need for physiotherapy and other supports.
Kristina and Enkelejda preparing the food for the elderly neighbors and people with disabilities at the Community Center in Shkozë.
This is the gap Kristina and Enkelejda are stepping into. They aren’t just beneficiaries of a programme—they have become part of the solution. With training and support, they’ve moved into a sector where their work is both socially vital and personally transformative.
Their story proves what happens when you invest in people: skills are built, services are delivered, and dignity is restored—both for the caregivers and the people they serve. For the elderly in Shkozë, care now comes not only from family members but from trained women who see this as meaningful work, not charity.
The takeaway is simple. Dignified long-term care is not just a social good—it’s a livelihood.
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LEAP Albania programme—Lifelong Empowerment and Protection is a UN joint programme funded by the Joint SDG Fund and implemented by UNDP, UNICEF, and ILO in partnership with the Government of Albania.
LEAP is transforming care into a cornerstone of dignity, opportunity, and systemic change across Tirana, Vora, Durres, Librazhd, Devoll and Shkodra Municipalities