WhatsApp bot launched by Government and UNDP to keep Azerbaijan's citizens up to date on the latest COVID-19 info

June 1, 2020

Baku, 1 June 2020 –  The Administration of the Regional Medical Divisions (TABIB) in partnership with the United Nations Development Programme (UNDP) and the local startup company Botbox, launched a WhatsApp bot to answer questions from the public about Coronavirus, and to give prompt, reliable and official information 24 hours a day.

The TABIB bot can cover up to 1 million users at the same time and answers any user request within less than a single second. Subscription to daily statistical updates is also available.

To this day, the bot has been tested by over ten thousand people and some 2,200 followers have already subscribed.

Users initiate dialogue with the TABIB bot by messaging +13022020234 and typing “Salam” to bring up the general menu, including the latest news and statistics on COVID-19, prevention measures, and tips for preventing the spread of infection.

The bot is easy to navigate rapidly through questions and answers on a range of topics related to COVID-19.

It is important to note that the bot is not intended to be used for diagnosis or treatment purposes and does not substitute for clinical examination and consultations with medical specialists.

The bot is accessible to all Azerbaijani citizens around the world.

Media contacts:

For media inquiries, please contact Dilara Umudova, Communications Officer for UNDP in Azerbaijan at dilara.umudova@undp.org and Ravana Aliyeva, Head of Public Relations at TABİB at raliyeva@tabib.gov.az.

UNDP partners with people at all levels of society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. On the ground in nearly 170 countries and territories, we offer global perspective and local insight to help empower lives and build resilient nations.

The Administration of the Regional Medical Divisions (TABIB) is a public legal entity that carries out authority, control and supervision over medical institutions included in the state healthcare system.