Resources library

Resources library

POPP Guidance on UN Agency Services

Learn more about the UN Agencies services policies

UNDP Service Level Agreement (SLA) template

UNDP GSSC Annual Report 2024 | Global Shared Services Centre (GSSC)

The Global Shared Services Centre (GSSC) made significant strides in stabilizing and optimizing its operations throughout 2024, working to actualize cost efficiencies from the clustering initiative and the introduction of new corporate digital infrastructure.

Read the full report

GSSC Services Overview

For over 20 years, UNDP’s Global Shared Services Centre (GSSC) has been helping lighten the operational burden for UN agencies around the world. We provide quality, timely HR and Finance services, in support of the UN’s efficiency and effectiveness agenda and to advance sustainable development.

GSSC Benefits and Entitlements (BES) Overview

UNDP’s GSSC has been providing UN agencies with quality, timely HR services for over two decades. Our HR services cover every step of colleagues’ UN journey – from recruitment to separation along with all the personal and professional events along the way.

GSSC Payroll Services Overview

UNDP’s GSSC delivers end-to-end payroll services to 62 UN agencies worldwide, including pension/tax reporting, position management and separation.

UNDP GSSC goes the extra mile - Lean on us

UNDP’s GSSC has been helping lighten the operational burden for UN agencies around the world. We provide quality, timely HR and finance services to advance sustainable development.

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Finance & Treasury

GSSC Payments Services Overview

UNDP has decades of experience processing global payments for UN agencies. The GSSC finance team, based in Kuala Lumpur with hubs in Dakar, Amman and Panama.

Introducing the Quantum Consortium

Through the Quantum Consortium UN agencies leverage Quantum, a leading cloud-based (Oracle) Enterprise Resource Planning (ERP) solution. UNDP’s proven implementation approach and team of experts can transform your HR, Finance, Procurement, Logistics, and Project and Portfolio Management processes while minimizing the risks and high investment typically associated with replacing an ERP.

Learn more about the Quantum Consortium

Quantum Videos

Explore Quantum through a series of videos that introduce the platform, its expanded features, and system integrations. From the introductory overview and interagency briefing with live Q&A to a closer look at the Supplier Portal, these resources show how Quantum simplifies processes and supports more efficient operations across the UN system.

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Quantum FAQ

The Quantum FAQ answers your most common questions about the project and system.

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Preguntas frecuentes - Español

Leer preguntas frecuentes

Questions Fréquemment Posées - Français

Lire les questions fréquentes

Quantum Brand Guidelines

The contents of these brand guidelines have been developed for the use of UNDP and UN partner organizations, and remain the intellectual property of UNDP.

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Quantum Logo

The logo has been developed for the use of UNDP and UN partner organizations, and remains the intellectual property of UNDP.

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Full Quantum resource library

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Procurement

Sustainable Procurement policy

Sustainable procurement integrates requirements, specifications and criteria that are compatible with the protection of the environment, social progress and economic development.

Read the Sustainable Procurement policy

Universal Price List (UPL) and Local Price List (LPL)

Learn more about UPL & LPL

Smart Facilities Infrastructure

UNDP 7-Step Process for Smart and Green Energy Solutions implementation

A key part of our services also involves designing and implementing sustainable energy solutions using UNDP’s 7-Step Process. This standardized methodology, recognized by the UN as best practice, guides the implementation of Smart Facilities solutions from project inception to completion.

Learn more about Smart Facilities solutions

Implementing Green & Smart Energy Solutions: A 7-Step Process

Recognized as a best practice by the UN Sustainable Development Group, UNDP’s 7-step process for smart and green energy solutions implementation process ensures effective project implementation from inception to completion, transforming UN agencies and government partners offices, hospitals, clinics and warehouses into Smart Facilities.

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Getting started with the UNDP Smart Facilities IoT Foundation Kit

Enable a greener and smarter UNDP with the Smart Facilities IoT Foundation Kit! Learn step-by-step how to deploy sensors for real-time monitoring, promoting healthier environments, and bolstering security measures.

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