UNDP’s operating model is designed for partnerships, transparency, and results, featuring a robust governance and client support model as well as flexible, competitive cost-recovery pricing. Each client benefits from comprehensive Service Level Agreements (SLAs) tailored to their needs, ensuring end-to-end visibility, automation, and performance monitoring. A culture of continuous improvement, driven by process optimization, client feedback, and technology upgrades, ensures that services remain cutting-edge and responsive. We are committed to delivering measurable value, empowering you to focus on achieving greater impact.