This publication proposes a comprehensive approach to organising assistance for individuals and communities affected by explosive ordnance and outlines practical response mechanisms at both the local and national levels. 

The publication presents the Model as a system of three interconnected pillars: ensuring community response preparedness, provision of personalised services to survivors, and creation of conditions in the community to meet their needs. The first pillar covers explosive ordnance risk education, establishment of accident reporting mechanisms, survivor referral pathways, and inter-agency coordination. The second pillar focuses on direct assistance — medical and rehabilitation care, psychological and social services, and support in employment. The third pillar envisages the development of an accessible and barrier-free environment in the community, support to civil society initiatives, and mechanisms for the long-term integration of survivors. 

The material is based on the provisions of the International Mine Action Standard IMAS 13.10 “Victim Assistance in Mine Action”, an analysis of Ukrainian legislation, and the practical experience of pilot communities. The Guide includes an Assessment Tool (questionnaire) to help communities identify gaps in the system of support to people and communities impacted by explosive ordnance, as well as a Set of Recommendations on appropriate solutions for organising victim assistance at the local level — in particular through establishing response and referral mechanisms, increasing survivors’ and their families’ access to services, and creating a supportive and barrier-free environment. 

The publication will be useful for national authorities responsible for mine action policy; local authorities in explosive-ordnance-contaminated areas; international organisations assisting individuals and communities impacted by explosive ordnance; and civil society organisations representing victims and survivors. 

The material was developed within the project “Enhancing Human Security in Ukraine through Addressing the Multidimensional Crisis Caused by the War,” implemented by the United Nations Development Programme (UNDP) in Ukraine with financial support from the Government of Japan. The views, comments, conclusions, and recommendations expressed in this document are those of the authors and do not necessarily reflect the official position of UNDP, the Government of Japan, or other UN agencies.