MinDigital, Denmark, and UNDP open a new modular administrative service centre in Mykolaiv Oblast

This modern hub will provide Kobleve community residents with easy access to public services

November 27, 2025
Photo credit: Anton Sevastianov / UNDP in Ukraine

Kobleve, Mykolaiv Oblast, 27 November 2025 — The Government of Denmark and the United Nations Development Programme (UNDP), in partnership with the Ministry of Digital Transformation of Ukraine, have constructed and equipped a modern modular administrative service centre (ASC) in Kobleve, Mykolaiv Oblast.

This ASC will provide more than 290 services to local residents and internally displaced persons. Visitors will be able to obtain a wide range of services in one visit, including applications for subsidies, business and property registration, birth certificates, residence registration, and pension assistance.

The total cost of constructing the module was US$245,000. The ASC has eight workstations, with plans to expand, as well as five remote workstations in the community’s local administrative offices, allowing residents to access essential services closer to home.

The centre’s staff use modern server equipment and the Vulyk 2.0 information system, which supports the operation of an electronic queue, document sharing via the Diia application, and monitoring of administrative service quality, ensuring the efficient delivery of public services and prompt processing of requests.

Jakob Torrild Hansen, Head of the Danish Embassy Office in Mykolaiv, noted that access to quality public services is key to restoring a dignified life in communities. “This modular ASC demonstrates how efficient partnerships bring real improvements for people. From now on, residents of the community will be able to receive the support they need closer to home, in modern and comfortable conditions. Denmark will continue to support initiatives that strengthen local infrastructure and help communities build a sustainable future,” Mr. Hansen stated.

Olena Ursu, Team Leader of the Democratic Governance and Inclusive Social Fabric Portfolio at UNDP in Ukraine, highlighted that access to administrative services is one of the key factors in community recovery. “The new ASC in Kobleve is an example of how public services can be delivered more effectively through the use of modern digital solutions — from an electronic queue to document sharing via Diia — ensuring fast and barrier-free service. Thanks to the cooperation between the government, international partners, and local authorities, we are continuing to expand the network of such centres so every citizen has access to high-quality services,” Ms. Ursu said.

Media enquiries: 

Yuliia Samus, UNDP Ukraine Head of Communications; e-mail: yuliia.samus@undp.org