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From Case Management to Digital Justice: Mizan 3 Marks 25 Years of Institutional Transformation in Palestine
September 11, 2026
The launch of Mizan 3 celebrates a Palestinian-led digital transformation journey that has grown from electronic case management into an increasingly connected justice infrastructure serving institutions, professionals, and citizens.
Al-Bireh, 9 September 2026 – Digital transformation rarely happens through a single technological breakthrough. It is built over time, through institutions willing to adapt, professionals willing to innovate, and sustained investment in systems that respond to changing needs.
For the Palestinian judiciary, that journey began 25 years ago with Mizan.
On 9 September, the High Judicial Council launched Mizan 3, marking the latest chapter in a long-term effort to modernize judicial services and strengthen the digital foundations of the Palestinian justice system.
What began as an electronic case management system has evolved over the years into a broader digital infrastructure supporting the management of judicial information and services across different parts of the justice system. The Mizan programme materials describe an increasingly integrated system supporting courts and justice institutions, electronic services and greater digital connectivity across institutional processes.
Today, Mizan has supported the processing of more than 3 million casesand the digitization of approximately 35 million documents. More than 100,000 citizens access services linked to the system, while around 7,000 justice professionals use it in their daily work.
H.E. Counsellor Mohammad Abdul Ghani Al-Oweiwi, President of the High Judicial Council, emphasized that the significance of the occasion went beyond the launch of a new system for managing judicial proceedings: “Mizan 3 is the result of a long journey of work and development, and at the same time a model of what Palestinian national institutions can achieve when institutional commitment, national expertise and determination to advance come together. We are proud that Mizan 3 is the product of Palestinian effort and Palestinian expertise. Judges, staff and technical teams all contributed to developing the system and building on the knowledge, experience and practical needs accumulated by the Palestinian judiciary over the years. While we greatly value the support and expertise provided by our partners, we believe that the true value of partnership lies in enabling national institutions to own the knowledge and tools they need, and to further develop them in ways that respond to their own needs and the specific realities in which they operate.”
These numbers illustrate the scale of the transformation, but the story of Mizan is not only about digitizing records.
It is about changing how institutions manage information, how justice professionals perform their work, and how technology can support more efficient and accessible public services.
Long-term transformation requires long-term partnership
The evolution of Mizan has taken place through sustained leadership by the High Judicial Council, accompanied over successive phases by support from the United Nations, including through the Sawasya Joint Programme, jointly implemented by UNDP, UN Women and UNICEF.
For UNDP, the journey reflects an important lesson in institutional transformation: sustainable digitalization is not achieved by introducing technology alone. It requires institutional ownership, investment in people and processes, and the ability to continually adapt systems as public needs evolve.
Head of Cooperation for the Representative office of Canada in Palestine, Ms. Ina Lukac-Orange said “Today, we are not only celebrating a new platform. We are celebrating what can be achieved when Palestinian leadership, forward planning, technical expertise and international partnership come together around a shared vision.In difficult times, it is easy to focus only on what has been lost. Today gives us an opportunity to focus on what has been built. Mizan 3 is a reminder that progress remains possible.”
The Sawasya Joint Programme Manager, Mr. Simon Ridley also emphasized “Mizan 3 should be more than the next version of a digital system. It should help build stronger and more resilient justice institutions. Above all, this transformation must remain anchored in Palestinian ownership and priorities. Investing in justice is investing in people. And investing in strong and resilient Palestinian institutions is investing in the future of Palestine.”
The leadership and ownership of Mizan have remained firmly within the Palestinian judiciary, while Sawasya has supported different stages of the transformation in line with institutional priorities.
Putting experience at the centre
The launch itself reflected this broader approach.
Through “Voices from the Mizan Experience,” users shared first-hand accounts of how Mizan has affected their work, bringing the everyday experience of digital transformation into a conversation that can otherwise become dominated by systems and technology.
The programme also included an introduction to Mizan 3, a presentation on the electronic auction system, and discussions on the legal dimensions of technology and artificial intelligence and the future of digital justice in Palestine.
Looking ahead, the event saw the launch of “Innovate with Mizan – Mizan AI Innovation”, creating space to explore new ideas and approaches for the next stage of digital justice. It concluded with recognition of those who have contributed to building and sustaining Mizan over the years.
For a system that has evolved continuously over 25 years, the launch of Mizan 3 is therefore not an endpoint.
It is another step in a longer process of institutional transformation—one that began with managing cases electronically and is increasingly looking towards more connected, responsive and innovative justice services.
