Locations
Common Services
UNDP manages 136 UN common premises globally, providing common services at the country level. This has delivered both operational efficiency and significant cost avoidance for the UN system.
What we offer:
| Premises management |
| Travel, conferencing and accommodation |
| Data and telecommunication infrastructure |
| Banking services |
| Goods and services |
| Harmonized Approach to Cash Transfers (HACT) |
| Inhouse ICT support |
| Transport services |
| Administrative services |
Our track record (2025):
- 136 UN common premises managed globally, providing common services in those premises for 46 UN entities within 116 UN Country Teams
- 22K+ personnel supported (including UNDP)
Managing 40% of common services available through the Business Operations Strategy (BOS) for 44 UN entities within 115 UN Country Teams. This resulted in $32.1M in cost avoidance in 2025 for these entities and Country Teams
Cost avoidance from UNDP-managed common services (2024)
Top-10 UN Entities utilizing the services
By Top-10 common service categories
Common Back Office Leadership
Leveraging UNDP’s extensive country-based operational footprint, UNDP leads two of the four active Common Back Offices (CBOs) worldwide. Brazil and Viet Nam CBOs, launched in May 2024, provide a foundation for UNDP’s forthcoming CBO bids. This offering is enabled through a dedicated service management tool leveraging UNDPs established UNall (ServiceNow) platform. It allows cost-savings, improved services quality, and increased focus on programme delivery. (Photo: © UNDP/Iris Cruz. Caption: The UN Resident Coordinator in Brazil, Silvia Rucks, speaks during the launch of the new shared services facility in Brasilia.)