UNDP publishes Public Pulse Brief #25

February 28, 2024

The United Nations Development Programme (UNDP) in Kosovo published today the 25th edition of the Public Pulse Brief.

The Public Pulse opinion poll highlights people’s perceptions on socio-economic, political, security, and environmental issues. The 25th edition is based on data collected from 8 November to 27 November 2023 and reflects the opinion of more than 1,300 respondents over 18 years old. Data is disaggregated by gender and ethnicity, to provide information on possible differences in people’s perception of various development issues in Kosovo.

Some of the main findings of the opinion poll include:

•    Data shows that on average 42.44% of the respondents are satisfied with the work of Kosovo's central institutions.

•    Satisfaction with the performance of the executive cabinet was recorded at 41.8%, while satisfaction with the work of the Prime Minister was recorded at 48.9%.

•    Satisfaction with the Assembly stood at 38.7% while satisfaction with the Speaker of the Assembly was recorded at 52.2%.

•    Satisfaction with the President was recorded at 56.2%.

•    The satisfaction rate stood at 29.3% towards the Courts and at 30% towards the Prosecutor’s Office.

•    The top three most pressing problems reported during this opinion poll were poverty (28.6%), unemployment (19.2%), and prices for essential supplies (8.9%). Healthcare services (8%) and urban space problems (3.8%) were next within the top five problems identified.

•    Ethnically disaggregated data showed that poverty ranked as the top problem for Kosovo Albanians (28.6%) and other Kosovo communities (29.5%), whereas urban space problems (19.5%) ranked as the top problem for Kosovo Serbs. While unemployment was the second most pressing issue for 20.2% of Kosovo Albanians and 13.8% of Kosovo Serbs, electric energy ranked second for 14.5% of other Kosovo communities.

•    Findings showed a decrease in the sense of safety among respondents with 79.73% feeling safe when outside on the streets. Data disaggregated by gender showed that more men (80%) than women (78.9%) stated that they feel safe when outside.

•    37.6% of Kosovo Serbs declared feeling safe when outside on the street (with 6.2% feeling very safe and 31.4% somewhat safe). 80.8% of the Kosovo Albanians reported feeling safe (with 25.1% feeling very safe and 55.7% feeling somewhat safe). Regarding other Kosovo communities, 80% reported feeling safe (with 12.5% feeling very safe and 67.5% feeling somewhat safe).

•    The November 2023 Public Pulse opinion poll recorded a slight increase in the Democratisation Index (DI) and an increase in the Economic Confidence Index (ECI). More specifically the current DI has increased by 0.01 points to 1.49, while the ECI increased by 0.15 points to 1.18.

•    A positive increase in people's perception on the economic direction was observed in the November 2023 opinion poll. A total of 20.23% were very satisfied or satisfied with the economic direction Kosovo is presently heading towards.

•    The biggest changes in terms of perception of large-scale corruption were observed in the following institutions: Kosovo Police (from 7.3% to 17.9%) and Municipalities (from 15.8% to 21.7%). A positive decrease in perception of large-scale corruption was observed with Courts (from 37.7% to 28.8%).

•    63.7% of the respondents indicated that information through media is how they evaluate the presence of large-scale corruption in Kosovo, while a total of 30.5% of respondents declared that conversations with relatives and friends shaped the basis of their opinion regarding the extent of corruption. Only 5.5% of respondents claimed that personal experiences shaped their perception of large-scale corruption.

•    The respondents were asked about the likelihood to vote if central elections were to be held soon. A total of 72.8% of respondents claimed that they would vote if the central election were to take place soon.

•    The November 2023 opinion poll data showed that 59.3% of Kosovo Albanians and a 32.4% of Kosovo Serbs believed (fully or somewhat) that the Agreement on the Path to Normalization of relations between Kosovo and Serbia will affect the life of Kosovo people positively, while 62.5% of the other Kosovo communities believed (fully or somewhat) that the agreement will affect the life of Kosovo people positively.

You can find the report in three languages at this link:

Additional data obtained through this and previous polls will be made available in the Public Pulse Data Visualization Platform and ASKData: LINK

The findings presented in this brief are based on an opinion poll which surveyed 1,306 respondents in Kosovo over the age of 18, from 8 November to 27 November 2023. The sample included the same number of men and women from all Kosovo municipalities and regions, covering both urban and rural areas. In terms of ethnic representation, the sample included 896 Kosovo Albanians, 210 Kosovo Serbs, and 200 members of other Kosovo communities (Kosovo Ashkali, Kosovo Bosnians, Kosovo Egyptians, Kosovo Gorani, Kosovo Roma, and Kosovo Turks).

The Public Pulse project, which started in 2002, is funded and supported by the American people through the United States Agency for International Development (USAID) in Kosovo.

For more information, please contact:
Burbuqe Dobranja, UNDP Communications Associate 
Phone: (038) 249 066 ext. 410;   mobile: 049 720 800      e-mail: burbuqe.dobranja@undp.org

Danijela Mitić, Communications Associate UNDP 
Phone: (038) 249 066 ext. 412;    mobile: 049 720 824     e-mail: danijela.mitic@undp.org

PR in Albanian

PR in Serbian