Citizen Security

Citizen Security is a programmatic framework that is mostly implemented in Latin America and the Caribbean region. Citizen security focuses on improving democratic citizenship to address persistent insecurity. It is a process of establishing, strengthening and protecting democratic civic order, eliminating threats of violence and allowing for safe and peaceful coexistence. This concept calls for programmes that go outside the confines of traditional peace and security programming, such as initiatives for urban infrastructure renewal and civic education. This multifaceted approach helps countries integrate violence prevention and crime control measures, targeting a broad range of issues, including the lack of social cohesion, impunity, drug trafficking, the proliferation of illegal firearms, human trafficking and migration.

Intergenerational meeting with the participation of youth from Alta Verapaz, Guatemala | UNDP Guatemala

Intergenerational meeting with the participation of youth from Alta Verapaz, Guatemala

UNDP Guatemala

Citizen security through Infosegura and CariSECURE programmes 


The Infosegura and CariSECURE programmes have brought immense benefits through data analysis and have contributed to a significant decline in violence in Latin America and the Caribbean through informed security strategies and plans. In El Salvador, for example, evidence-based information from the Seguro Plan allowed the alignment of national and international resources for prevention of violence in the most vulnerable municipalities and enabled the National Council for Citizen Security to form and implement a comprehensive package of public policies on citizen security in 50 municipalities.

INFOSEGURA: Nine years contributing to improving people's lives and consolidating more peaceful, just and cohesive societies in Central America and the Dominican Republic. INFOSEGURA strengthen States in their capacities for formulating evidence-based and people-centered public policies for citizen security based on a multidimensional and gender-focused approach.

The InfoSegura Regional Project is the first regional strategic partnership of the United Nations Development Programme (UNDP) and the United States Agency for International Development (USAID) for policymaking and implementation to address matters of citizen security in Central America and the Dominican Republic. The UNDP InfoSegura Regional Project deploys an innovative model that is a qualitative leap in managing information on citizen security and justice in the region. Since 2014, the Project has undertaken ongoing joint work with national and local institutions and civil society organizations, improving the quality of data for decision-making, promoting multidimensional analysis and the effective incorporation of the gender approach in the information management cycle.

In addition, the project:

  • Develops technological solutions, tools (in Spanish) and mechanisms to reinforce institutions in their technical and technological capacities.
  • Has a digital community of practice that exchanges experiences and knowledge management.
  • Promotes learning (platform only in Spanish) to strengthen technical capacities to use data for citizen security management.
  • Supports specialized publications.
  • Promotes strategies to strengthen civil society and academia through coordinated work with the Citizen Security Knowledge Network (CONOSE) (platform only in Spanish)
  • Designs and promotes national and regional campaigns to prevent violence against women and girls throughout the region.

This approach guides the work with the institutions in Belize, Costa Rica, El Salvador, Guatemala, Honduras and the Dominican Republic to improve their citizen security indicators, within the frameworks of sustainable development and effective governance, in order to achieve the Sustainable Development Goals (SDGs), especially SDG 16 that promotes peaceful, just and inclusive societies, and SDG 5 that aims to eliminate all forms of violence against women and girls in public and private spheres, as part of the United Nations 2030 Sustainable Development.


Focal Point

Gloria Manzotti   
Policy Specialist on Rule of Law

Juliet Solomon   
Regional Rule of Law, Security and Human Rights Specialist

Marcela Smutt 
Chief Technical Specialist, RSCPA

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Community Security