A Generation at the Gate:
Service Delivery for a Growing Nation

By Shahnaz Wazir Ali  |  President, SZABIST University
Dr. Sana Noor Ali Roujani  |  MS Health Policy & Management, The Aga Khan University


Nearly 68 percent of Pakistan’s population is under the age of 30, placing it among the youngest nations globally. This “generation at the gate” presents a defining question: Will it become a demographic dividend or a source of systemic strain?

In a crowded classroom on the edge of an expanding city, a single teacher manages more than 60 students, each one part of Pakistan’s rapidly growing young population. This is not an isolated scene. It reflects a broader reality: Systems designed for a smaller population are now being stretched beyond capacity.

Pakistan stands at a demographic inflection point. With a population exceeding 251 million and growing at around 2.4 percent annually, the country is among the fastest-growing in the region.1 Nearly 68 percent  of its population is under the age of 30, placing Pakistan among the youngest nations globally.2 This “generation at the gate” presents a defining question: Will it become a demographic dividend or a source of systemic strain?

The answer depends not only on population size, but on the strength, equity, and responsiveness of the systems designed to serve it. Education, health, and social protection are not merely public services, they are the foundations of human development and central to Pakistan’s commitments under the Sustainable Development Goals (SDGs), Universal Health Coverage (UHC), and the constitutional promise of equitable access to education and healthcare.

Each year, approximately 4 million young Pakistanis reach working age, yet the economy generates only about 1 million new jobs.2 This widening gap between aspiration and opportunity underscores a deeper issue—not simply job creation, but the capacity of systems to prepare, support, and absorb a growing population. If this gap continues to widen, Pakistan risks facing not only economic stagnation, but growing social frustration among a generation whose expectations increasingly exceed available opportunities.

Photo Credit: Tribune/Abdur Razzaq

The pressure on service delivery systems is already evident. In education, the challenge is no longer only about access, but meaningful access. Pakistan has over 22-25 million out-of-school children, and literacy remains around 62 percent, leaving nearly 60 million people unable to read or write.1, 3 Even among those enrolled, learning outcomes remain weak. Rapid population growth means each successive cohort is larger than the last, yet investments in infrastructure, teachers, and curriculum reform have not kept pace. The result is a system that risks expanding access at the cost of quality.

These disparities are especially visible in rural, remote, and underserved communities, where schools often lack basic facilities, trained teachers, reliable electricity, and digital connectivity. Girls in marginalized districts continue to face significant barriers to schooling due to poverty, distance, insecurity, and social norms. Access to education therefore remains uneven across geography, gender, and income groups, despite constitutional guarantees under Article 25-A. Expanding enrolment without addressing inequities in quality and infrastructure risks reinforcing cycles of exclusion rather than reducing them.

The health sector tells a parallel story. Public spending remains under 3 percent of GDP, limiting the system’s ability to respond to rising demand.4 Pakistan’s under-five mortality rate, around 56 per 1,000 live births, remains significantly higher than regional peers. Meanwhile, the epidemiological burden is shifting: Communicable diseases persist, while non-communicable diseases such as diabetes, cardiovascular disease, and obesity continue to rise steadily. Urbanization is further intensifying pressure, particularly in informal settlements where service provision lags behind population growth. The system remains reactive, often prioritizing treatment over prevention.

The burden is particularly severe for rural and marginalized populations, where distance, affordability, and lack of health information continue to limit access to care. Primary healthcare systems remain overstretched, and shortages of healthcare workers in remote districts further deepen inequalities. Lady Health Workers continue to serve as a critical bridge between communities and the healthcare system, yet they themselves often operate with limited resources and support. Achieving Universal Health Coverage will therefore not only require expanding services, but ensuring equitable reach and quality across both urban and rural Pakistan.

Social protection systems, too, are under strain. Around 31 percent of youth are not in education, employment, or training, reflecting a disconnect between skills and labour market needs.2 At the same time, approximately 23 percent of the population lives below the US$3/day poverty line.1 Vulnerability is becoming more dynamic, shaped not only by income, but by climate shocks, inflation, food insecurity, and urban informality. The devastating floods of recent years demonstrated how quickly millions can fall into poverty when systems lack resilience and preparedness. Social protection programmes designed for static poverty profiles are struggling to adapt to increasingly complex and overlapping vulnerabilities.

Photograph of a roadside market stall with colorful wares; several men sit nearby.
Photo Credit: K.M Chaudary/AP

At the core of these challenges lies a question of institutional design. Service delivery in Pakistan is characterized by fragmentation, across federal, provincial, and local levels; across vertical programmes; and between public and private providers. Devolution has created opportunities for responsiveness, but capacity at subnational levels remains uneven. Decision-making is often centralized, while implementation is decentralized, creating misalignment between authority and accountability. As a result, policies frequently fail to translate into effective implementation on the ground.

Addressing this requires more than incremental reform. It demands systemic transformation. First, governance must be strengthened through clearer role definition, stronger inter-governmental coordination, and empowered local institutions. Local governments, in particular, remain underutilized despite their potential to deliver context-specific solutions and respond directly to community needs.

Second, financing must become more strategic. Public spending on education (around 2.3 percent of GDP) and health remains below global benchmarks.1 Beyond increasing allocations, Pakistan must improve how resources are used, shifting towards performance-based financing, evidence-driven planning, and investments that prioritize underserved populations.

Third, systems must be designed for scale and inclusion. Digital technologies, ranging from telemedicine to integrated social registries and e-learning platforms, offer pathways to expand reach and improve efficiency, particularly in remote communities. However, technology alone is not a solution; it must be supported by investments in connectivity, digital literacy, and institutional capacity.

Finally, human resources must be prioritized. Teachers, healthcare workers, Lady Health Workers, and frontline service providers are the backbone of service delivery, yet they face shortages, uneven distribution, and limited support. Investments must focus not only on recruitment, but also on training, incentives, retention, and professional development.

Population growth is not inherently a burden; it is a multiplier. It amplifies both the strengths and weaknesses of existing systems. Where institutions are robust, demographic growth can drive productivity, innovation, and economic expansion. Where systems are weak, it risks deepening inequality, exclusion, and social strain.

Pakistan is not short of people, but it is short of systems that can keep pace with them. The generation at the gate is not waiting. The real question is whether the systems behind the gate are ready to open.


1.    World Bank, World Development Indicators: Pakistan, World Bank, Washington, DC, 2024.
2.    United Nations Development Programme, Empowering Youth for Development in Pakistan, UNDP Pakistan, Islamabad, 2023.
3.    United Nations Educational, Scientific and Cultural Organization, Global Education Monitoring Report: Pakistan, UNESCO, Paris, 2023.
4.    World Health Organization, Global Health Expenditure Database: Pakistan, WHO, Geneva, 2024.