The need to clearly and systematically structure the regular procedures of public institutions stems from a common reality in Latin America and the Caribbean: complex organizational structures, rigid regulations, and empirically driven workflows. In this scenario, TRE acts as a catalyst for institutional improvement, offering a systematized methodology that facilitates the identification, simplification, and digitalization of administrative processes. It enables technical and management teams to make informed and timely decisions based on evidence and continuous monitoring.

The TRE implementation process begins with a detailed mapping of existing processes, followed by a value-added analysis and regulatory alignment. Once validated and optimized, these processes are systematized into a digital tool that allows for real-time traceability. This platform includes features such as process flow diagrams, activity control, and bottleneck identification, thereby enhancing institutional capacity to respond effectively and transparently.

The system has been successfully implemented in various institutions across the region, including the Ministries of Economy and Finance, Government, and Foreign Affairs in Panama; the Ministry of Justice and Public Security of El Salvador; as well as key agencies in the Dominican Republic and Argentina. In Panama alone, the Ministry of Economy and Finance has streamlined 43 processes, managed over 10,000 procedures with full traceability, and mobilized more than 130 million balboas under high transparency standards. These experiences highlight TRE’s transformative potential, especially when supported by political will at the highest level and strong technical commitment from the organizational, quality control, and information technology teams.

The implementation of TRE not only brings about technical and operational improvements but also fosters a new work culture based on transparency, accountability, and efficiency. Ultimately, it represents a strategic commitment to modernize the state apparatus from within its own internal processes, equipping public institutions with the tools and capabilities needed to manage resources more effectively and respond more appropriately to citizen demands.

This article was originally published in: https://documentacion.sigob.org/sistema-de-tramites-regulares-estructurados-tre/