By Muviazalwa Ibrahim
“I Couldn’t Just Sit Back”: How Naila is Using the Small Claims Court to Bring Justice Closer to the People
July 16, 2025
Naila doesn’t speak in slogans. Her voice is calm but resolute, grounded in lived experience. She remembers the moment everything shifted. “I was going about my day. The radio was on in the background.” Then came the words that stopped her cold: “Over 200 girls have become pregnant in the Coast region in the past few months.” Two hundred girls. The number echoed through her like a warning bell. “I couldn’t just sit back,” she says. That announcement didn’t just disturb her—it changed the course of her life.
From that outrage, she founded Sisters for Justice—a grassroots organization rooted in Kisauni, Mombasa. What began in a single room with a few determined women has become a lifeline for those silenced by violence, discrimination, or bureaucracy. Today, the organization bridges communities and the justice system, helping everyday citizens navigate tools like e-justice services and the Small Claims Court. By raising awareness and trust in these platforms, Naila is reshaping what access to justice looks like—bringing it home, to the market, to the streets, to the people.
This isn’t a story about sympathy—it’s one of grit. Of choosing to stay in the fight when it’s easier to walk away. And of believing, relentlessly, that every woman deserves dignity, safety, and a voice.
From Anger to Action
I grew up in Kisauni, Mombasa, a place full of life, but also full of quiet, daily injustices. I’ve seen what violence looks like, what fear feels like, gender-based abuse, police brutality, forced disappearances. In my neighbourhood, the justice system doesn’t knock on doors; it stays far away, locked behind desks and procedure. For many women I know, silence isn’t a choice, it’s survival. Not because they don’t want to speak, but because the system isn’t built to hear them.
Even before that radio announcement, I had been active in my community, speaking out for human rights. But the day I heard that over 200 girls in the Coast region had become pregnant in just a few months—everything changed. I couldn’t unhear it. I couldn’t pretend it wasn’t happening. It jolted me awake. That was the moment Sisters for Justice was born. I didn’t want to just react to injustice, I wanted to build a space where women could be seen, heard, and protected. Not tomorrow. Now.
We started small, just one room, a few women, no money, but plenty of fire. Our vision was simple but urgent: bring justice home. Make it something you could knock on a neighbour’s door and ask for. Because a woman in distress shouldn’t have to cross the city, face intimidation, or navigate red tape to be heard. Justice should live where we live in our streets, our markets, our schools, our homes. And slowly, the community started coming to us.
There are many stories, but some leave a permanent mark. Like Stella. That’s not her real name, but her pain was real. She came in, bloodied and broken, one eye gouged out. “Where can I get justice?” she asked me. Many told her not to bother—the man who attacked her was influential. But I saw a fighter. For four years, we stood together, through police reports, court appearances, late nights, and heartbreak. And in the end, we won. He was convicted. That win wasn’t just hers. It was a message: you can be scared, poor, and wounded—and still get justice.
Not all injustice looks like violence. Sometimes, it’s economic. Like at Kongowea market—one of the largest in the region, where traders had no idea they could recover their losses through small claims court. They’d lend money or supply goods, and when the debtor disappeared, they believed the loss was permanent. That’s when we stepped in.
We set up a legal aid clinic right in the market. Lawyers, judiciary officers, and community volunteers—all of us came together under one tent. People started lining up, papers in hand, stories ready. “Naila, I didn’t know I had this right,” someone told me. That’s the moment I knew we were onto something.
One of the most transformative tools we had was the Small Claims Court (SCC), established under the Small Claims Court Act, 2016. It was designed to reduce the cost and complexity of accessing justice by allowing individuals to file claims and have them determined quickly and affordably. For many ordinary Kenyans, the SCC opened doors that had long been shut by expensive legal fees and bureaucratic delays.
This citizen-oriented justice model simplifies procedure, expedites proceedings, and offers low-cost access to resolve disputes under a defined monetary limit. Its operationalization has been a game changer, especially in places like Mombasa by reaching those who had long been excluded from the formal justice system. What’s more, the SCC helps ease the backlog of cases in the mainstream Magistrates Courts, giving everyday people a fair shot at being heard.
These kinds of reforms aren’t just legal, they’re deeply personal. They mean that a market trader, a single mother, or a jobless youth can now access the courts without fear or financial ruin. When justice becomes that tangible, that local, people begin to believe again.
The Price and Power of Showing Up
I won’t lie—this work is not easy.
There are days I feel completely overwhelmed. I get anonymous texts telling me to stop certain cases. Community members sometimes question our motives. “Are you being used politically?” they whisper. We’ve had to deal with break-ins, online threats, being followed. The fear is real. And then there are the emotional lows. I sometimes talk about myself in the third person: “Naila is tired. Naila is broken today.” It’s how I cope with the heaviness.
But somehow, every time I think of giving up, someone walks in and reminds me why I started. We are who we are because of our community. When we held a community dialogue and 300 elderly people showed up to learn about their legal rights—I knew we were doing something right. When youth call into our radio shows with real questions, when women stop me in the street to ask for advice, when parents bring their daughters to our door—I feel the power of what we’ve built. “You’re needed,” they say. That means everything.
We haven’t walked this path alone. Organizations like the Office of the Director of Public Prosecutions, the Judiciary, the Law Society of Kenya’s Mombasa Branch—they’ve stood with us. And then there’s UNDP Kenya, through the Amkeni Wakenya project. Their support didn’t just come as funds—it came as belief. They helped us build our systems, improve our documentation, and expand our reach. “They’ve been holding us everywhere,” I like to say. “Programmatically. Financially. Spiritually.” When someone invests in your capacity, they invest in your future. UNDP did that for us.
Sometimes I walk along the beach, feel the Indian Ocean breeze in my face, and allow myself to dream. I see Sisters for Justice growing—not just across Kenya, but across the continent. Becoming a centre for legal empowerment. A movement. A revolution. But for now, I wake up each morning and face the reality in front of me: a mother crying for her son who disappeared, a girl unsure how to report abuse, a trader who wants to recover her debt.
That’s where I’m needed most. That’s where justice begins.
The Chain of Empowerment
I wasn’t born into this work. I was empowered into it. Women before me showed me the way. Now it’s my turn to pass that power on.
“The way they empowered me, I’ll empower others,” I always say. “It’s a chain of empowerment that I will never cut—unless I absolutely have to.”
And I pray that I never have to. Because as long as I live, I will stand in courtrooms, knock on doors, raise my voice, and walk with those who feel voiceless—until justice is not just a promise, but a daily reality for every woman, man, and child in my community.
“Justice shouldn’t live in courtrooms alone—it should live where we do. In the market. In the streets. At our doorsteps.”Naila Abdalla, Founder, Sisters for Justice
Sisters for Justice continues to operate in Mombasa, providing legal aid, community education, and rapid response services to victims of human rights violations. Their work is supported by UNDP Kenya, the Embassy of the Kingdom of the Netherlands, and other partners committed to expanding access to justice for all.