The aim of the project is to support strategic initiatives Beyond Recovery of the Government of Kazakhstan with high-impact potential placing particular emphasis on the transformation of the public administration system to cope with current and future challenges and accelerated cross-sectoral digitalisation to strengthen the country’s socio-economic response capacities to crises and enhance its resilience to shocks.

The project’s development objectives are to:

• support the Agency for Strategic Planning and Reforms to formulate an inclusive new development strategy in key socio-economic priority policy areas, as well as the efforts to build back greener and promote gender equalities;
• support implementation of the revamped “Digital Kazakhstan” Programme by driving high-impact and high-quality digitalisation initiatives with focus on gender equalities and promoting flexible working arrangement enabling work-life balance;
• assist in wide-scale digitalisation of the Civil Service System to make it more resilient to effectively and efficiently deliver for the people.

The project activities are:

• preparation of a policy document to guide the development of innovative policies with targeted policy support for gender equalities for the Government to achieve its goals and fulfil its development aspirations;
• change management training programme for 500 IT professional in public sector promoting participation of the female professionals;
• design of Digital Integrated Social Services Model (DISS);
• integration of existing government agencies databases with the DISS platform;
• development of an integrated electronic platform and design of protocols and business processes;
• introduction and integration of proctoring system with the civil service HRM system “I-Kyzmet”;
• development and implementation of digital readiness initiative for female civil servants.

Expected Results:

• Policy document is completed and delivered;
• 500 IT experts trained in change management and innovation in government;
• Digital Integrated Social Services Model delivered and operational;
• Business plans packages ready for consideration;
• Integrated electronic platform delivered and operational;
• Proctoring system incorporated in the civil service HRM system “I-Kyzmet”;
• 5,000 female and PWD civil servants ready to work remotely.

The project beneficiaries:

the Agency for Strategic Planning and Reforms;

the Ministry of Digital Development, Innovations and Aerospace Industry;

the Agency for Civil Service Affairs;

the Ministry of Labour and Social Protection.

Project Team contact details:

Eldar Idiyatov

Project Manager, United Nations Development Programme

Tel: + 7 7172 69 65 44 (ext. 2250)

e-mail: eldar.idiyatov@undp.org