Trust Begins with Being Heard: Fatima Sonko on Governance, Justice and Inclusion in The Gambia

By Martin Namasaka

August 4, 2026
Photograph of a woman seated at a desk, hands clasped, teal chair behind.

I met Fatima Sonko inside a small conference room at the UNDP office in The Gambia. The room was cool, held together by a quietly humming air conditioner pushing back against the heat outside, with Sustainable Development Goals (SDGs) branding on the wall reminding you that this was a space where global ambitions meet everyday realities. It was a simple setting, but it felt fitting for a conversation that quickly moved away from systems and structures into something more human.

Inside that room, our conversation kept returning to: trust, justice and hope. For many, governance is about institutions and laws. For Fatima, it is deeply personal. It is the young girl who stays in school because her rights are protected, the woman who finally whispers, "I need help," and the citizen who believes their voice will be heard.

Soft-spoken and reflective, Fatima shies away from the spotlight, preferring a Sydney Sheldon novel or baking carrot cake. Inspired by her mother, Tentou, and shaped by her upbringing between Nigeria and The Gambia, she learned that true strength is often quiet and resilient. Today, as a Governance Programme Analyst at UNDP, she brings that same belief to her work: behind every policy is a human story waiting to be heard.

Governance can sometimes feel like an abstract concept, but you've chosen to dedicate your career to it. What first inspired you to work in governance, and what continues to motivate you every day when you see the challenges and opportunities in The Gambia?

People often think governance is about policies, institutions and laws. For me, it has always been about people. It is about whether a girl stays in school, whether a survivor of gender-based violence can seek justice, and whether every Gambian feels heard and included. I think about lives before I think about legislation.

That perspective comes from my own experiences growing up, watching talented young women lose opportunities because of harmful social norms and limited access to education. It inspired my journey from banking into development, where I discovered that lasting change comes from building stronger, more accountable institutions. The moments that stay with me are seeing women access justice, young people find their voice and communities begin to trust the systems meant to serve them.

Large group of people posing outdoors in front of a building with blue banners.

You work across major governance initiatives from strengthening public accountability to advancing the rule of law and access to justice and supporting electoral integrity ahead of a critical political cycle. However, much of your work also focuses on transforming institutions from within, through the gender equality seal and your work on preventing sexual harassment and exploitation. Why is institutional culture so important to achieving lasting change? 

One thing I strongly believe is that change has to begin with us. We cannot advocate for inclusive, accountable and equitable institutions if we are not willing to reflect those same values within our own workplace. For me, that is what the Gender Equality Seal represents. It is much more than a certification process. It is an opportunity for institutions to honestly examine whether their policies, leadership, workplace culture and decision-making truly reflect the values they promote.

Over the past few years, I have had the privilege of supporting the launch of the Gender Equality Seal for Public Institutions in the Gambia and supporting three public institutions through their Gender Equality Seal journeyWatching these institutions move beyond compliance towards becoming genuinely gender-transformative organisations has been incredibly rewarding. The process encourages institutions to strengthen gender-responsive leadership, create equal opportunities for women and men, improve accountability, use gender-disaggregated data to inform decisions and ensure that equality is embedded across planning, budgeting, implementation and monitoring.

For me, the real achievement is not receiving a certification. It is seeing institutions begin to ask different questions, make different decisions and create environments where equality becomes part of everyday practice rather than an isolated initiative.

The same philosophy guides my work on preventing sexual exploitation, abuse and sexual harassment.

Whether working within the UN system or alongside implementing partners, the objective is the same: creating environments where every individual feels safe, respected and able to speak without fear.

Trust is at the heart of governance. If people cannot trust their workplace, if communities cannot trust institutions, if survivors cannot trust the systems designed to protect them, then governance cannot truly succeed.

That is why I see these initiatives as inseparable. They are all about strengthening trust, accountability and dignity, whether inside our own organisation or within the institutions and communities we serve.

Group photo: six people pose in a hallway beside a blue banner with white logos.

Throughout your career, one theme keeps emerging, creating opportunities for women to lead. Whether through governance programmes, mentoring young women, supporting women's political participation or strengthening gender-responsive institutions, why has women's leadership become such a defining part of your work?

When I look back on my career, the moments I treasure most are when I see the women whose confidence has quietly grown over time. I have had the privilege of mentoring young women, supported aspiring political leaders and helped institutions become more responsive to gender equality. Watching a woman speak up for the first time, influence an important decision or finally believe that she deserves a seat at the table is incredibly rewarding. It always takes me back to the girls I grew up with, whose dreams were often shaped or limited by what society expected of them. Every woman who discovers her voice reminds me that those stories do not have to define our future.

That is why my work does not end when I leave the office. I continue to mentor young women on leadership, civic participation, gender equality, sexual and reproductive health and rights, and preventing gender-based violence. I believe leadership begins long before someone holds public office or receives a title. It begins the moment a young woman realises that her voice matters, that her dreams are worth pursuing and that she has every right to lead. If I can help even one young woman believe that about herself, then I know I am contributing to a future where many more women will not only take their place at the table but help shape the decisions that matter.

Much of your work is about building trust. Can you share a moment that has stayed with you?

There is one experience that I know I will carry with me for the rest of my life.

We had spent the entire afternoon in a remote community during one of our Mobile Legal Aid Clinics, talking about legal rights and the support available to survivors of gender-based violence. The room had been full. Women listened carefully, nodding quietly, but very few spoke. When the session ended, plastic chairs scraped across the floor as people slowly drifted outside. Conversations faded. I was walking back towards my lodge when I noticed a woman making her way towards me.

She looked around every few steps, almost as if she was checking whether anyone was watching.

When she reached me, she didn't say much.

She simply placed a small folded piece of paper into my hand.

It had only one thing written on it.

Her phone number.

Later, I discovered why she had remained silent throughout the discussion. She was terrified that if her abusive partner found out she had spoken publicly, the violence would become worse.

Working closely with our legal aid partners, we were able to connect her with confidential legal support and protection services. Over time, she found the courage to leave the abusive relationship, pursue justice and begin rebuilding her life.

That day has stayed with me ever since.

It reminded me that access to justice doesn't always begin inside a courtroom.

Sometimes it begins with creating an environment where someone feels safe enough to whisper, "I need help."

Whenever conversations become too focused on policies and procedures, I think about her. She reminds me who this work is really for.

When you think about the future of governance in The Gambia, what keeps you awake at night? What worries you most, but equally, what gives you hope?

I think about this more often than people might imagine. What worries me most is not one single event, but complacency. Democracy has to be continuously nurtured. The progress The Gambia has made should never be taken for granted, because public trust is fragile, it can quickly be eroded if institutions stop delivering, if misinformation spreads unchecked, or if women and young people continue to face barriers to meaningful participation.

I also think a lot about rural communities. Governance reforms should not only be felt in urban areas. Every Gambian, regardless of where they live, deserves equal access to justice, accountable institutions, and opportunities to take part in decisions that affect their lives.

Despite those concerns, I remain hopeful. Every day I see young people asking difficult questions, women stepping into leadership, and communities demanding accountability instead of accepting silence. Progress may not always be fast, but it is happening, and that gives me confidence that our best chapters are still ahead of us.

As the conversation ends, there is a brief silence in the room.

Not uncomfortable. Just full.

Fatima sits for a moment, as if letting the weight of the stories settle before anything else is said. The hum of the air conditioner fills the space between us.

Then she looks back with a quiet certainty.

“People just want to be heard,” she says softly, almost as if speaking to herself rather than to me.

And in that moment, it feels like the truest definition of governance we have heard all day.

Because when institutions listen, respond to what has been said and then systems begin to work. And when people are heard, governance becomes real