RapidSMS is a toolset for rapidly building SMS (text message) services.
RapidSMS is a toolset for rapidly building SMS (text message) services for data collection, streamlining complex workflows, and group coordination using basic mobile phones — and can present information on the internet as soon as it is received.
Public service delivery in an era of social distancing may require an increase in digital communications. SMS is a widely-used communications channel in many countries, although literacy issues may prove a barrier to reaching particularly vulnerable and marginalised communities.
- So far RapidSMS has been customized and deployed with diverse functionality: remote health diagnostics, nutrition surveillance, supply chain tracking, registering children in public health campaigns, and community discussion.
- RapidSMS was designed to be customised for the challenges of governments, multilateral, international- and non-government organisations, and development practitioners: working effectively in spite of geographical remoteness of constituents, limited infrastructure (roads, electricity), and slow data collection (due to paper-based records, slow courier systems, etc).