Terms of Reference: UNDP Pacific Office Stakeholder Response Mechanism

Terms of Reference: UNDP Pacific Office Stakeholder Response Mechanism

January 7, 2026

The UNDP Social and Environmental Standards (SES) represent the organization's core commitment for social and environmental sustainability and accountability across all its programs and projects. The SES operationalize this commitment through a robust accountability system that includes project-level Grievance Redress Mechanisms (GRMs) and the corporate Stakeholder Response Mechanism (SRM). Together, these mechanisms ensure clear and accessible avenues to receive and address complaints related to actual or potential adverse environmental or social impacts from UNDP supported projects.