Businesses in Ghana are recovering from COVID-19 shocks, albeit variations in response across different types of firms

February 17, 2022

COVID-19 Business Tracker Waves I-III findings indicate improvements for businesses through a variety of channels and positive impact expected in the future.

Photo Credit: World Bank

New data from the COVID-19 Business Tracker survey results revealed businesses in Ghana continue to recover from the shocks caused by the pandemic. The third Wave data show varied levels of improvements across sectors in multiple channels such as sales, access to inputs, finance, cashflow among others, compared to the 2020 second round data (Wave II).

The key findings from the third round (Wave III) data released by the Ghana Statistical Service (GSS), in partnership with the United Nations Development Programme (UNDP) and the World Bank, also show a considerable decline in the rate of reduction in hours worked, wage reduction and leave without pay over the three data collection periods in 2020-2021 (Waves I-III). Across business establishments, 1.0 percent of the workforce were laid off in Wave III compared to 1.3 percent in Wave I.

“The findings from the third Wave of the COVID-19 Business Tracker indicate that the government stimulus impacted positively on firm’s sales with an increase of 11.5 percent. This positive effect was evident among small businesses as their sales increased by 22 percent”, noted Prof. Samuel Kobina Annim, the Government Statistician.

The Wave III Business Tracker also show rising use of mobile money among firms for sales. Data compared to Waves I and II, reveal almost 7 out of 10 firms are now using mobile money to do business, with mobile money usage increasing from 35.7% and 53.4% (Waves I and II respectively), to 69.6% (Wave III). Similarly, more businesses are adopting the use of internet for sales.

“We need to reimagine development in the digital age. It is encouraging to see more firms embracing digitalization to improve business. UNDP remains committed to supporting Government’s digital agenda and recovery efforts to accelerate the attainment of the Sustainable Development Goals (SDGs)”, stated Angela Lusigi, UNDP Resident Representative in Ghana.

Moreover, the Wave III data also show an increase in reopening of previously fully closed firms. Out of the over 30,000 firms that were previously closed in the Wave II results, about half are fully opened (15,179) in Wave 3. But close to half (14,162) are still closed, suggesting more supports to help all businesses fully bounce back.

The top three policies support the firms desired to become resilient are loans with subsidized interest, cash transfer and access to new credit.

“The improvement recorded over the periods is remarkable, but we also need to pay attention to the policy support required by firms. The World Bank will continue to support the Government of Ghana in its efforts towards the country’s economic recovery,” noted Pierre Laporte, World Bank Country Director for Ghana, Liberia and Sierra.

The COVID-19 Business Tracker is a collaboration between the Ghana Statistical Service, UNDP, and the World Bank, which aims at providing critical information to help the Government of Ghana, development partners and other organizations monitor the effects of COVID-19 on businesses. The overall objective of the survey is to track the socioeconomic impacts, measures to mitigate the impacts, and efforts to build better recovery for the people of Ghana.

Please access the Ghana COVID-19 Business Tracker Survey- Wave 3 report here:


For media enquiry, please contact: 

Mr. Paul Seneadza, Communications Directorate, GSS at; Tel: +233-246831850, +233-200416156

Ms. Praise Nutakor, Head of Communications and Partnerships, UNDP Ghana at; Tel: +233-501323566

Kennedy Fosu, Communications Specialist, World Bank at; Tel +233 244 312 541 _________________________________________________________

About Ghana Statistical Service (GSS)

The Ghana Statistical Service is the central statistics producing and coordinating institution for the National Statistical System whose mandate is to provide comprehensive, reliable, quality, relevant, accurate and timely statistical information to guide national development.

About United Nations Development Programme (UNDP)

UNDP partners with people at all levels of society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. Kindly visit for further information on UNDP Ghana.

About the World Bank

The World Bank helps the world’s poorest countries. Overseen by 173 shareholder nations, it aims to reduce poverty by providing loans (called “credits”) and grants for programs that boost economic growth, reduce inequalities, and improve people’s living conditions.