UNDP Graduate Story - Phallyka Chan

Graduate Programme: Building a future smart workforce for UNDP

October 7, 2025
Four professionals converse by a conference table with coffee cups, beige tiled wall behind.

Celebrating with a juice toast the signing ceremony for the Evacuation Shelter Project with Lao PDR governament officials

Photo: UNDP Lao PDR

Can you tell us about your educational background and where you grew up? 

I was raised in Phnom Penh, Cambodia, a country whose beauty and resilience have always inspired me. I pursued a bachelor’s degree in international relations in Cambodia and a master’s in international security policy in France. 

What made you apply to the graduate programme/what is your motivation to work with UNDP?

Growing up in Phnom Penh, I often felt the weight of history and the promise of change side by side. Cambodia, like many developing countries, has been through conflict and loss toward hope and opportunity. I was fortunate to grow up with stability at home with access to education, and parents who believed in my future. Yet, I also knew many of my generation who did not share that security. Those whose house flooded each rainy season, those who going to school was a privilege. 

UNDP focus on human development is what attracted me, be it poverty, planet or governance. The development work bridge solutions to people’s everyday challenges, shaping policies that lift communities, and creating space where progress can last. 

It’s the mix of personal gratitude and the awareness of ongoing works is what drive me. I wanted to stand at the frontline of change, contributing to the kind of progress that opened door for me. UNDP’s Graduate Programme offer exactly that, a chance to serve, to learn from people in every corner of society, and a wide range of expertise who bring hope and practical solutions to those who need them most. 

What are the main activities/tasks you are working on? What is a day at the office/in the field like? 

I am a Programme Analyst with UNDP Lao PDR under Environment unit, where I cover the Disaster Risk Reduction Portfolio and serve as the unit’s communication focal point. For me, no two days look exactly the same, and this is what I passionate the most about my work at the country office. Some morning, I start at my desk in Vientiane, reviewing project workplans, budgets, or reports, making sure activities stay on track and align with both development and government priorities. Someday I am moving across offices for meetings, and workshops. Some other days, I am off from my desk to the field, visiting communities in flood-prone provinces, where we are building evacuation shelters, talking with local leaders about risk mapping, or meeting with coffee planters who are turning former opium plots into high-quality coffee. Those visits remind me of why our works matter. Every policy note, every procurement plan, every negotiation, it ultimately translates into a safer home, a stronger livelihood, a healthier environment, and a better future for the next generation. 

Across all of these are communication, partnership and continual learning. I draft press release and briefing for senior management, design communication and advocacy plan, and coordinating with government counterparts, civil-society partners, development partners, technical expertise, and communitiesto turn ideas into action. I keep track of opportunities and initiative, map out donors and working closely with technical team to for resource mobilization efforts to further support Lao PDR in protecting its natural resources, strengthening climate and disaster resilience, while promoting sustainable inclusive growth for people and communities. 

 

Photograph of a person in a black jacket with a camera, standing on grass near a chain-link fence.

Visiting a crocodile nursing in Savannakhet, Lao PDR, project funded by GEF SGP

Photo: UNDP Lao PDR

 

What are some of the personal and professional challenges you are experiencing/have experienced? 

Being fresh out in the system was both exciting and challenging at the time. No amount of study could fully prepared me for the reality of working at the intersection of coordination, technical work and management. Coming from background centered around research, I found personal challenges to adjust to the role that demands constant coordination and communication. When I first joined, everything felt overwhelming: everything moved in a very fast pace, and I wasn’t sure where to start or how to approach colleagues who were already balancing their workloads. 

As I settled in, new challenges emerged, especially for someone without environmental background. With more responsibilities, came a steady flow of tasks from communication to project management to oversight function. I had to build a system to stay organised, set clear priorities, and keep learning while managing day-to-da work. Balancing new technical topics with ongoing responsibilities has become a challenge and an important part of my professional growth. 

Yet, what has made the difference is the support around me. Despite their busy schedules, my supervisor, senior management, and colleagues have always made time to guide me, pausing their work, pulling up a chair, and explaining when I need clarity. Their encouragement has been inspiring, motivating me not only to preserve but also to become someone who can offer that same support to new talents in the future. 

UNDP has also provided valuable tools for growth including but not limited to learning platforms such as Learning for Nature, brown-bag session in the country office, mentoring opportunities, and the Graduate Programme itself (Clap Clap to our programme coordinator, Felicia, who has always been supportive). The LEAP initiative, in particular, has helped me connect with peers, access coaching, and gain insights that strengthen both my professional and personal development. 

What are some of the most rewarding parts of this journey?

The most rewarding part of this journey has been seeing how even small contributions can make a real difference in people’s lives and knowing that I am now working hand in hand with the people I used to look up to. Whether they are shaping a strategic plan, drafting the budget lines, preparing the technical proposals, working in the field or crafting a story, these are the hands that drives changes. Change never happens overnight, but every effort plants a seed. Some nurture it. Some others cultivate the results.  It is the realization that our work is beyond plans and reports, pens and papers, resources and capital, it is about dignity, opportunity, and hope. Perhaps, the most meaningful is the sense of belonging to a purpose larger than myself. 

 

Presenting during the Local Project Committee Appraisal Meeting for the Evacuation Shelter Project funded by Japan Government to Lao PDR.

Photo: UNDP Lao PDR

 

What is your piece of advice to the candidates who will apply to the next cohorts?

Go for it anyway, No one will look down on you more than you might on yourself. Sometimes our own skepticism is our greatest enemy. As you read the requirement carefully, ask yourself: Do I meet them? Can I imagine myself working in this organization and contributing to the cause it serves? If your answer is yes, then APPLY. 

Whether or not you move to the next stage is for others to decide. Give it your best shot so you will not look back wishing you had tried harder. UNDP is a big organization where you will meet people from many backgrounds, perspectives and belief. Even so, you will find yourself joining a continuing story, building it together with incredible colleagues. 

‘Don’t answer before you ask, Don’t give up before you try’. That would be my advice.  

The journey has been both grounding and transformative. At times it felt like standing in the middle of fast-flowing river, learning how to stead my foot, I tripped sometimes, but it does not stop me from moving with the currents and the people who move along with me. Each challenge, from mastering new topics to finding my voice in a busy room, is a quite lesson in resilience and purpose. 
Phallyka Chan