In-depth: Democratic Governance

Visitors using a public information system at the One-Stop-Shop
UNDP in Uzbekistan: One-Stop-Shops and government information centres have made information and services easily accessible to the greater public

In the area of good governance, UNDP has been concentrating attention on the areas highlighted in the “Concept on further deepening of democratic reforms and forming of the civil society in the country” announced by the President in November 2010. The concept opened new prospects and starting points for concerted efforts between the Government of Uzbekistan and UNDP.

Being people centered, UNDP works with partners on their institutional capacity building. These efforts enhance the government entities in providing citizen-centric public services, allow civil society’s participation in decision making processes, promote e-governance concept, modernize the civil justice system and parliamentary development.

UNDP has a large focus and promotes women’s active participation in the development processes of the country.

UNDP provides technical assistance, policy advice and development interventions to Legislature, Executive and Judiciary promoting the rule of law, system of checks and balances, transparency, integrity, accountability and citizen-centric public services delivery. Based on international experience, global UN expertise, innovative approach and lessons learned from the pilot initiatives, UNDP in Uzbekistan is pursuing the following mid-term goals and objectives:

  • Evidence-based policy making tools (functional review, streamlining of administrative procedures, anti-corruption expertise, public participation, business process review) in public administration;
  • Regulatory impact assessment (ex-ante and ex-post) of laws and regulations;
  • Decentralization of central government powers to regional and local authorities;
  • Creating enabling environment for delivering streamlined public services to businesses and citizens free of corruption vulnerabilities;
  • Open Government and Open Data;
  • Participatory sustainable local development and accountability of local governments;
  • Human-rights based approach and gender mainstreaming to development programming (people with disabilities, women, and youth and other vulnerable groups);
  • Creating an enabling business environment through strengthening public-private dialogue, introduction of streamlined procedures to ease doing business, and promoting inclusive business projects.

What Has Been Done

UNDP’s engagement with Supreme court (highest Judiciary body) prompted generation of new legislative acts to scale up pilot e-court system for courts on civil lawsuits. The development and application of “e-Sud” (E-court) electronic document management system enabled improved access of citizens, including vulnerable groups, such as women, to justice and remedy.

To create more favorable business environment, the Government of Uzbekistan has adopted the resolution of the Cabinet of Ministers on application of ex-ante regulatory impact assessment of laws, which have impact on entrepreneurship. UNDP has provided substantial support to design this resolution to include public participation and public consultation elements. 

Within local governance support programme, UNDP has collaborated with the government partners to modify and pilot e-document management system for public administration bodies. This system was initially piloted in Djizak and Namangan regions in 2013, while in 2014 this system was officially certified by Government agency for Standardization as a national electronic document management system which will allow building further interoperable databases and information systems of government bodies.

Online services have become more accessible for citizens of Uzbekistan abroad largely because of the online queue system of appointments at the embassies and consulates of Uzbekistan developed by UNDP. It significantly reduces waiting time for people needing an appointment with just one click as well as eases the business processes for diplomats. 

The rights of persons with disabilities continue to be critical in Uzbekistan. With UNDP support, following public consultations the draft National Action Plan on ratification and implementation of UN CRPD was developed by disabled persons organisations (DPOs), united under the Republican Council within NANNOUZ, The Cabinet of Ministers has disseminated this draft action plan among government agencies and CSOs for review and consideration.

UNDP’s continued policy level and practical piloting efforts to promote civil society engagement in policymaking, public control and service provision has culminated in four important legal documents passed in 2014: Law on Social Partnership, Law on transparency of government authorities, the Cabinet of Ministers’ Resolution “On measures for implementation of the Decree of the President “On further measures for supporting the development of civil society institutions”, and Resolution of the Cabinet of Ministers on application of regulatory impact assessment of laws affecting entrepreneurship activities.

Following continued advocacy efforts of UNDP towards providing free universal treatment to people living with HIV, there has been 20% increase in number of patients receiving life-saving antiretroviral treatment (ARVT) as compared to 2013 (10,089 people in total (men – 2631, women 3677, boys – 2398 and girls – 1383).

For the first time UNDP managed to contributed significantly to the development of civic education curricula for youth. Thus, the curriculum on civic education for 8th and 9th grade students was enhanced through the school books “Foundation of Constitutional Law” and “Foundation of State and Law” published in 7 local languages and used in around 10,000 schools of Uzbekistan.