Evidence Hub

 Armenia established its first National Disaster Observatory for the systematic collection, analysis and interpretation of disaster data. (Photo: UNDP Armenia)

Working with leading think-tanks, universities and practitioners, the Centre explores trends and innovation in public service and brings to light new knowledge relevant to countries at the development frontline.

UNDP works in close partnership with Governments, making public service an essential part of all our activities and key in achieving our objectives. The Global Centre for Public Service Excellence (GCPSE) needs to both enrich the wide-ranging development debate and at the same time focus on core issues to offer a cohesive theory of change.

Building an effective interface between the administrative, political and societal spheres is only possible when trust and accountability permeate this space.  Drivers of integrity and service orientation will then propel public service towards excellence.

Achieving “excellence” in public service requires effective political economy dynamics, a strong sense of purpose, a clear vision and pragmatic flexibility. These four essential determinants are fundamental to successful sustained development and are the cornerstones of the GCPSE agenda as a catalyst of change:

  • Cooperation between political and administrative leadership;
  • Motivation of public service officials;
  • Adaptive Governance - long-term planning, foresight & complexity;
  • Innovation in Public Service.

The Centre acts as a evidence hub on these issues and has been publishing a broad set of knowledge products (available on the library pages).

The Raffles Review - a short literature review - is published weekly and circulated to our subscribers. Please click here to subscribe to our quarterly newsletter and/or the Raffles Review. 

A series of Discussion Papers have been produced to inform the events of the Centre and to build up evidence on what works in Public Service. The following papers are available in short and long versions: 

The Centre also publishes a series of Notes on Public Service Excellence as well as Working Papers for which it invites development experts and practitioners to put forward ideas and approaches that should inform the debate on achieving the UN Sustainable Development Goals (SDGs). The papers are available here: 

Horizon Scanning Papers: In an effort to scope out global trends, challenges and opportunities in the public service and public administration reform, an eminent academic and a well-respected senior civil servant were asked to write horizon scanning papers. The papers informed the deliberations at the Centre’s first Public Service Dialogue, organised on 5th March 2013 at Singapore.

Updates: to receive occasional updates on the activities of the UNDP Global Centre for Public Service Excellence, please subscribe to our newsletter mailing list.

Our Partners

The Centre draws on UNDP’s global network of: country offices, policy advisers and partnerships with governments, civil society, the private sector and academia. It also involves other UNDP global centres that focus on themes such as governance, sustainable development, and private sector development.  

Since 2015 the Centre jointly manages the Secretariat of the Effective Institutions Platform (with the OECD). The platform is a partnership of more than 60 countries and organisations (multilateral and bilateral development agencies, civil society, think tanks).

The EIP aims to support countries in strengthening their public sector institutions through initiatives such as Peer-to-Peer Learning. Please visit the EIP website for more information, including the new EIP Peer-to-Peer Learning Guide.

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