How we work

  • First e-Health Services in the Kyrgyz Republic
    In a remote region of the Kyrgyz Republic, the main regional hospital can now 'talk' to local health workers, using e-health technology to transmit life-saving information. Medical receiving stations are linked via telecommunications to the hospital, where skilled medical staff use specialized medical equipment to assist with diagnosis and prescriptions. UNDP and two national medical institutions are improving the delivery of health services.
  • Using the Web and mobile technology in Guatemala
    Nearly half of Guatemala's children under age 5 suffer chronic malnutrition. A cash transfer programme, Mi Familia Progresa, aims to reach the poorest. Yet it lacks data to make it effective. UNDP and the Government are developing a national web-based information system to track and monitor all social investments in the country, like the family cash transfer. Pilot projects are using mobile technologies to improve service delivery in poor communities, exploring what 'm-governance' can offer.
  • The Africa E-Governance Academy
    With the use of information and communication technologies, the Africa E-Governance Academy will act as a system of information sharing across West Africa. Located in Ghana, this regional institution for e-governance will be a hub for networking, training and research related to the Millennium Development Goals (MDGs). The e-Academy is set to demonstrate how ICTs can improve governmental operations and services as well as communication between administrative sectors.
  • Assessing how ICTs can empower parliaments
    At the request of the European Union, UNDP conducted a feasibility study on how the use of ICTs can empower parliaments and members of parliament. This pillar of democratic society stands to benefit from technology tailored to its core business of legislation, oversight and representation. Issues of access, connectivity and capacity hinder e-parliament progress yet many parliamentarians are interested in using ICTs.
  • Increasing e-participation in West Africa
    UNDP is collaborating with the Panos Institute to enhance and disseminate knowledge about e-participation practices in West Africa. UNDP can then promote examples that suggest how to increase the transparency of the political process, enhance citizens' direct participation in democratic processes and decision-making, and improve the quality of opinion formation — opening up new spaces for information and deliberation.