Local Service Delivery - Namibia

The Government of Namibia faced capacity challenges to deliver basic services such as limited number of skilled laborers, financial constraints and decentralization. These challenges would lead to situations where roads used for solid waste management were not accessible and did not meet the needs of the citizens. The government, therefore, wanted to engage the private sector through a partnership and to develop its own capacities to ensure the poorest of its citizens would have sustainable access to basic local services.

UNDP provided support to the Government  for the development of a set of rules and principles to guide local service delivery. The rules emphasized that the services offered should be affordable and focus on poor and marginalized groups. UNDP country office extended support to assessing the relevant capacities of all involved – the government counterparts overseeing the exercise, the local businesses offering services and the community representatives articulating needs and setting service delivery standards – and helped devise appropriate capacity responses. UNDP also supported the national and local governments with institutional framework and policy reviews, capacity development of government officials, private sector and local organisations, as well as assistance on service delivery options that had a strong emphasis on women’s economic development.

Now there are tool kits and guidelines to ensure effective implementation of public-private partnership pilot projects, strong commitments by municipal governments to the projects and to capacity development, and participation by those who will receive the services. As a result, the public-private partnership is a mainstay of government planning and a locus of UNDP’s work in Namibia.