Institutional arrangements are the policies, systems, and processes that organizations use to legislate, plan and manage their activities efficiently and to effectively coordinate with others in order to fulfill their mandate. For example, countries can move from "brain drain" to "brain gain" by creating incentives to encourage skilled workers to remain, to return after university, or to come on a short-term basis to engage in specific projects. Such an effort could involve universities, public administration and the private sector, and could include supporting the development of merit-based recruitment criteria for civil service.
UNDP and its network of partners support national stakeholders through the following services:
- Support to the design of civil service reforms, for example, through analysis of recruitment criteria and remuneration packages, and the creation of coordination mechanisms.
- Support to the design of comprehensive systems for human resource management that cover policies and procedures for recruitment, incentives, skill development, and performance criteria.
- Advocacy and engagement in designing monetary and non-monetary incentives systems and mechanisms for enforcement and compliance to promote a results-based management culture.
- Advisory services on programmes and strategies to retain personnel and attract new employees from the diaspora.
- Support to the design of public-private partnerships for service delivery.
- Support to analysis of core functions and determination of core mandates, roles and responsibilities of organizational units and their mutual interactions.