Step 5: Evaluate
Measuring progress and capturing results of capacity development are important for performance management, accountability, and learning purposes. But what is the measure of capacity and how do we go about it?
UNDP has developed an approach for better defining, capturing and communicating capacity development results. We begin with the end in mind – national development goals – and then delve into two levels of results that contribute to the achievement of such: outcomes as measured by the change in institutions' ability to perform efficiently and effectively, sustain that performance over time, and manage change and shocks; and outputs or the products produced or services provided that result from investment in key capacity development response areas, i.e., institutional arrangements, leadership, knowledge and accountability.
The approach is intended to increase return on investment in capacity development in that it i) encourages a renewed focus on institutions, which have proven to be the key factor in the results chain between capacity development activities and national development goals; ii) encourages design of programmes that contribute to targeted institutional change and that are based on capacity development responses that have been proven to be effective; and iii) facilitates clear capture and communication of the results of capacity development efforts, making it easier to see the impact and relevance of investments in capacity development.
You can read more about the UNDP Capacity Measurement Framework in UNDP's Paper on Capacity Measurement.