Global Centre for Public Service Excellence

Publications (ordered by date)

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Complexity in Small Island Developing States

This paper highlights some of the possible factors involved in applying ideas from complexity theory to reforming public service and tackling related development problems in small countries, and especially Small Island Developing States (SIDS). It explores whether such core attributes as themore

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Social Innovation for Public Service Excellence

Governments around the world are grappling with societal challenges that are acting as a brake on sustainable economic growth, leading to inequality and instability in society, and impinging upon the general well-being of their population. Social innovation is a response to these challenges thatmore

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Foresight as a Strategic Long-Term Planning Tool for Developing Countries

Governments increasingly realise that few contemporary challenges can be confined to one policy area and that a single-issue focus is in many instances insufficient. Climate change, for example, crosscuts other issues of concern including access to water, agriculture, food security and urbanmore

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DesignThinking for Public Service Excellence

This discussion paper was prepared for the Consultation on the Co-Design of Public Policy and Services, Singapore, 2-3 December 2013. The consultation provided an opportunity for experts and practitioners to discover and debate public service innovation trends and applications. Two discussionmore

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Public Service Management and the Post 2015 Agenda

This paper was prepared as part of a horizon scanning exercise which informed the strategic focus of the new UNDP Global Centre for Public Service Excellence at Singapore. It was discussed by experts and practitioners as part of the first Public Service Dialogue organized by the Centre on 5th Marchmore

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Public Service Reforms: Trends, Challenges and Opportunities

This paper was prepared as part of a horizon scanning exercise which informed the strategic focus of the new UNDP Global Centre for Public Service Excellence at Singapore. It was discussed by experts and practitioners as part of the first Public Service Dialogue organized by the Centre on 5th Marchmore

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